Andrew Wong (second from right), director of worldwide sales Asia Pacific for Hyatt Hotels and Resorts; Gottfried Bogensperger (third from left), general manager of Hyatt on the Bund; and executive assistant managers Henrietta Ho (right) and Carol Ren (left) welcome organizers of the International Luxury Travel Market, James Samuel (second from left) and Debbie Joslin (third from right), at the event's welcome reception at the hotel.