Helen: Welcome to Real English from BBC Learning English. I’m Helen.
Liu Jia: 歡迎收聽BBC英國廣播公司的地道英語，我是劉佳。
Helen: Today we’re going to look at words and phrases that have recently become part of the English language.
Liu Jia: 地道英語帶大家一起學現代英語的新詞匯，和流行的習慣表達。
Helen: It’s very important to stay up-to-date with English as new words and expressions enter the language all the time.
Liu Jia: 沒錯，Helen, 快來告訴我們今天的新詞是…?
Helen: Today’s word is ‘hotline’ – H.O.T.L.I.N.E. hotline.
Liu Jia: Hotline. 這個詞是什么意思呢？
Helen: Well, a hotline is a direct, quick telephone line that gives you access to help or information.
Liu Jia: 哦，明白了，a hotline 就是一個又快又方便的直播電話，提供一些相關的信息和幫助。
Helen: Yes. For example, when there is a disaster, like a plane crash, there is usually a telephone number to call for information. This is a hotline.
Insert
A: I’m worried about my brother in the USA. There have been enormous storms where he lives.
B: Call this number. It’s a 24-hour hotline and they should be able to help you.
Helen: Have you ever called a hotline?
Liu Jia: No, have you?
Helen: Yes. When I was in Edinburgh recently there was a problem at the airport and many planes were cancelled.
Liu Jia: So what did you do?
Helen: I had to call a hotline to find out if my flight was cancelled.
Liu Jia: And was it?
Helen: Yes, unfortunately. I called the hotline the next day, and luckily it was back on.
Liu Jia: That’s not too bad; at least you got back safely.
Helen: Yes, the hotline number was very useful. Anyway, to recap a hotline is...
Liu Jia: Hotline 就是熱線電話，你可以通過它得到相應的信息和幫助。 And that’s all we have time for today.
Helen: Yes, it’s time for us to go. You’ve been listening to Real English from BBC Learning English. Join us again soon for more up-to-the-minute Real English. Bye.
Liu Jia: See you next time.
