As part of an initiative to re-enforce the luxury hotel's commitment to service, the Ritz-Carlton Beijing recently announced a series of enrichment services to guests who have chosen to stay at the hotel's Club and Suite level.

It has redefined the luxury Club and Suite experience for the 21st century, combining intimacy, comfort and exclusive personal service and attention to detail for today's guests, said management.

"Personal service and attention to detail have always been the hallmarks of the Ritz-Carlton," said Victor Clavell, area vice president of the Ritz-Carlton Hotel Company's operations in the Asia-Pacific region.

"Your arrival starts a new journey that lets us stay with you even after you have departed. We have clearly elevated our standards to meet the needs of our guests in Asia by listening to and anticipating our guests' needs."

As the flagship hotel in the heart of one of the world's most vibrant cities, the Beijing location consists of 61 luxuriously furnished Club rooms and 38 suites.

The Ritz-Carlton Club Rooms and Suites offers distinctive in-room amenities, exclusivity, comforts of home as well as personalized service. It certainly provides an unforgettable urban retreat in Beijing.

Located on the 16th floor, an elegant lounge is set amid the grounds of the Central Place complex, which boasts manicured gardens and a view of the city's skyline.

A dedicated team of concierges is always available to attend to every need of the Club guests.

The Club comprises a living room, a private Internet area and an executive meeting room. The existing benefits that the Club and Suite guests enjoy include 24-hour access to the Club Lounge, personalized check-in and check-out service, complimentary pressing service upon arrival, dedicated Club concierge service and high-speed Wi-Fi Internet access.

Beginning in April, Club and Suite guests, will be escorted directly to their rooms and privately checked in to their new luxury home.

When time is of the essence, Club and Suite guests can enjoy a complimentary limousine service to places within the vicinity with minimal fuss.

The Ritz-Carlton has also elegantly restored the art of the handwritten note. Each guest in residence enjoys elegant personalized stationery on high quality letterhead in gold lettering.

Perhaps the best-kept secret is the traditional afternoon tea presented with compliments in the Ritz-Carlton Club Lounge.

Elegantly layered on a three-tiered stand complete with scones, sandwiches and at least five specially selected teas, it is the perfect experience in an exclusive and rarified environment.

"The redesigned luxury Club and Suite experience has been created to dissolve the distractions of the day so guests can focus on the delights of their personal journey," said David Wilson, managing director of the Ritz-Carlton Beijing.

zhuanti@chinadaily.com.cn