日批在线视频_内射毛片内射国产夫妻_亚洲三级小视频_在线观看亚洲大片短视频_女性向h片资源在线观看_亚洲最大网

US EUROPE AFRICA ASIA 中文
Business / Economy

Consumer complaints rise 11%, hitting five-year high

By Wang Zhuoqiong (China Daily) Updated: 2016-03-15 07:25

Consumer complaints rise 11%, hitting five-year high

Staff with the local administration for industry and commerce in Hefei, capital of Anhui province, teach consumers how to tell fake products from genuine ones. [Photo/Xinhua]

The State Administration for Industry and Commerce, China's market watchdog, has reported an 11.1 percent rise in consumer complaints last year, with the most received for automobile parts and servicing and mobile phones.

The total number of complaints filed with the SAIC hit 12.9 million, a five-year high.

Most individual grievances focused on quality, contracts and post-sales services, with high rises too in the quality of contracts and on allegations of misleading advertisements.

The most-complained-about categories were daily necessities (160,600), telecommunications networks (124,900), home appliances (97,800), transportation (93,500) and food (66,500).

Those combined took up 74.9 percent of total volumes.

Within the all-important services sector, the top five most-complained-about areas were distance shopping, residential services, telecommunication, online services and repairs.

Complaints about automobiles and parts, and mobile phones grew 37.3 percent and 9.7 percent, respectively.

Within the former, consumers complained about 30.76 of every 10,000 vehicles sold, the figures showed, nearly double the number compared with five years ago, the SAIC said.

There were 122,800 mobile phone complaints, within a total 500 million devices sold last year.

The SAIC said it dealt directly with 1.21 million complaints in 2015, a 12.2 percent rise on the previous year, which involved transactions worth 3.79 billion yuan ($584 million).

Online shopping led to 145,800 individual consumer complaints, up 87.3 percent, with the quality of items and the truth of advertising triggering the most consumer anger.

The rapid development of domestic and outbound tourism-which last year was worth 4 trillion yuan-also led to a 43.5 percent surge in complaints, although the total number was still relatively small at 2,524.

Most of those involved the opacity of contracts, difficulty in getting refunded, false advertising, pushy sales techniques.

Previous Page 1 2 Next Page

Hot Topics

Editor's Picks
...
主站蜘蛛池模板: 欧美高清一区 | 成人毛片基地 | 国产精彩视频 | 午夜啊啊啊| 国产精品视频在线观看 | 黄色成人一级片 | 伊人久久影视 | 免费黄色国产 | av在线播放免费 | 国产精品第四页 | 在线观看精品视频 | 久久精品99 | 日本在线www| 国产精品一区二区免费看 | 五月婷婷六月丁香综合 | 99热在线只有精品 | 天天干天天干天天操 | 午夜日韩精品 | 成人福利在线视频 | 国产小视频免费观看 | 久久com | 日韩网 | 91高清在线视频 | 日女人的逼 | 爽天天天天天天天 | 在线观看二区 | 久久99国产精品 | 免费看片91 | 欧美精品自拍 | 天堂综合网久久 | 精品视频一区二区三区四区 | 男女羞羞网站 | 国产a级片视频 | 日韩aaa| 亚洲天堂精品视频 | 国产视频久 | 欧美成人激情 | 日本在线一区二区三区 | 在线观看精品一区 | 91手机在线 | av免费不卡 |