As a human resources manager, when is the last time you talked to the leader of your company's sales department?

Chong Ng, Greater China managing director of talent recruitment solutions provider FutureStep, is often disappointed with the answer he receives.

One of the techniques his company uses is to set up a one-day workshop and make sure all the client company's business leaders - all its China-based CEOs, board of directors and senior HR leaders - are in the workshop.