日批在线视频_内射毛片内射国产夫妻_亚洲三级小视频_在线观看亚洲大片短视频_女性向h片资源在线观看_亚洲最大网

US EUROPE AFRICA ASIA 中文
Business / View

Storm-delayed flight offers a much-needed lesson in service

By Huang Xiangyang (China Daily) Updated: 2015-08-21 10:47

As I was doubting the efficacy of this slip of paper, which I was supposed to show to the airline's staff in Kunming for a flight change, box meals and bottled water were dished out.

Meanwhile a broadcaster kept updating passengers with the latest flight information. To my relief our flight was finally on its way, after several hours of delay.

We touched down in Kunming at 10 pm, and the first thing we did was rush to our airline's counter to find out the next, earliest flight available.

I had prepared for the worst: if there were no flights to Beijing the next morning, I would opt for a flight to a neighboring city like Tianjin, where I hoped I could then change to a high-speed train to make it home on time.

The airline staff at the counter looked worn out, and were being bombarded by anxious passengers seeking help of all sorts. But their efficiency was unparalleled.

When it was my turn, I presented the woman behind the counter with the paper note, and in seconds she checked her computer and told me I could take the first flight the next morning, with no additional charges.

She then asked me to wait for her colleagues to take me and the other passengers in a similar situation to a hotel nearby for the night, all expenses paid.

Too often in the past I have listened to criticism of Chinese airlines for their poor service. I have read many reports about agitated passengers, when flights are delayed, getting embroiled in scuffles with airline staff.

Recently a report by Civil Aviation Data Analysis, a Chinese organization that tracks on-time performances, ranked Chinese carriers among the least punctual in the world.

But throughout my journey I could hardly find any excuse to even lodge a complaint.

Call me easily satisfied. But in a country where air traffic has been growing annually by double digits in recent years, with as many as 400 million trips made via domestic airlines in 2014 alone, what more can you expect?

In some cases, flight delays should not be blamed on the airlines.

My flight back to Beijing the next morning was behind schedule, again, this time for an hour, not by weather but by 10 passengers failing to show up on time. Their luggage had to be unloaded and our flight missed its time slot.

But all's well that ends well.

As I sat down to start my first day back at work, on time, I spared a moment of thanks to Chinese airlines.

Contact the writer at huangxiangyang@chinadaily.com.cn

Previous Page 1 2 Next Page

Hot Topics

Editor's Picks
...
主站蜘蛛池模板: 国产精品9999 | 日韩五码在线 | 国产婷婷精品 | 国产天堂在线观看 | 久久久精品久久 | 欧美一区二区三区在线观看视频 | 日韩高清不卡一区 | 欧美激情免费视频 | 久久久久一区二区三区 | 国产小视频你懂的 | 91动态图| 综合久久久久综合 | 香蕉视频最新网址 | 99久久夜色精品国产亚洲 | 一区二区三区精品 | 92午夜视频 | 色婷婷激情网 | 青青草欧美 | av免费播放 | 久久天堂精品 | 国产一级淫片a视频免费观看 | 亚洲欧美另类在线 | 国产老妇视频 | 婷五月天| 天堂资源中文在线 | 玖玖精品视频 | 国产成人精品一区二区 | 亚洲精品自拍偷拍 | 瑟瑟网站在线观看 | 欧美国产中文字幕 | 欧美在线a | 91国产视频在线观看 | 国产精品不卡一区二区三区 | 国产精品2020| 精品久久久久久久久久久久久 | 毛片在线免费播放 | 日韩三级视频 | 日本激情视频网站 | 国产精品视频久久久久久久 | 免费视频久久 | 精品中文一区 |