"To welcome this historic moment of island-wide special customs operations, we began planning and preparing three months in advance, increasing our inventory to create a high-quality shopping experience for domestic and international travelers," a spokesperson from the sales department of the duty-free city said.

The duty-free shopping policy for offshore island travelers is one of the most popular policies of the Hainan FTP. To ensure its smooth launch on the first day of island-wide special customs operations, Haikou Customs has implemented innovative measures, including a centralized and automated document review process, low-altitude drone deliveries, and tiered supervision. These steps are designed to ensure timely shelf stocking and efficient distribution of duty-free goods, fully safeguarding the consumer shopping experience, according to the Port Supervision Division at Haikou Customs.