People who didn't know each other became connected during the crisis. Without exception, they all had a common wish:"I hope everyone is OK." In one of the many touching moments captured on video, a couple of soaked people shouted "hold tight" while pulling on a long rope, helping a woman escape from a turbulent flow. In another video, shopping mall staff and members of the public were also up to their waists in water, shouting encouraging chants as they worked together to rescue people who were trapped in the raging torrent. The Zhengzhou Library posted a message to remind people that were stuck nearby not to risk going home, but to instead avail themselves of the library, which provided wireless internet, hot water, light meals and rest areas. Similar posts, also by volunteers offering aid, appeared nearly 50,000 times within several hours.