13. Subsidies to front-line community staff, volunteers encouraged

Local governments are encouraged to hand out subsidies to community workers and volunteers working at the frontline of fighting the novel coronavirus.

Local authorities are also encouraged to buy insurance for those working at the community level or at hospitals if the situation allows and help solve their practical problems, according to a circular jointly released on Feb 18 by the Ministry of Civil Affairs and the National Health Commission.

14. Foreigners in China informed, protected through hotline services

To help foreigners in China get fully informed of the situation and empowered with knowledge of best practices for virus control and prevention, many provinces, autonomous regions and municipalities like Beijing, Shanghai, Guangdong, Jiangsu, Ningxia and Guangxi, have opened hotline services in various languages.